RETURNS Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase. There are certain situations where only partial refunds are granted (if applicable). Any item not in its original condition, is damaged or missing parts for reasons not due to our error or any item that is returned more than 30 days after delivery.

REFUNDS Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

SALE ITEMS Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

EXCHANGES We only replace items in the case of sizing issues or if they are defective or damaged upon receipt. Please contact help@thegladhours.com and send your item to: 704 Milwood Ave Venice California US 90291.

GIFTS If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. Please email help@thegladhours.com for further information. Shipping To return your product please contact help@thegladhours.com and we will email you a return shipping label at no cost to you. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.